BA Repair Hub

B.A. International's repair app - track your handpieces live!

The BA Repair Hub is a new and innovative development within our dental repair services. If you have ever wondered where your handpieces are, when they are due to be repaired and returned to you; and would like a system which enables you to find updates on your repair quickly and efficiently, then this is the app for you.

Simply fill in your handpiece details along with a photo of your device onto the app before sending us your handpiece in the post. With a unique QR code numbering system, you will be notified via the app when your handpiece has arrived with us, when you receive a quotation or when work is being carried out, and when your device is dispatched from us on its way back to you.

You may also access the service history of your handpieces directly through the app.

The app is now available for free for iOS or Android on the Apple Store or Google Play. Download it today to give it a try!

Apple App Store


Google Play Store

 

Step-By-Step

  • Download and install via Apple Store or Google Play
  • Fill in your handpiece details on the app
  • Upload a photo of your device
  • Receive a postage label with unique number, or scan the QR code on our yellow repair bags
  • Receive notifications when item has arrived, has been quoted/repaired and dispatched back to you
  • Access the service history of your devices
  • Request past invoices at the touch of a button

Click the video below to see how it works!

 

Frequently Asked Questions

Can I book multiple handpieces into the same bag?

Yes, you may book multiple devices under one job/QR code - we recommend up to 4-5 devices per repair bag.

Can I pay on account?

Yes. The options for payments appear upon accepting the quotation (note: the pay on account option is not available for cash-only customers).

How can I see my past invoices for repairs?

Under the tab named "Devices", you can access your repair history and also request a copy of an invoice for a repair.

Can I get a copy of a repair invoice?

Yes, these can be requested via your device history.

My app keeps crashing. What can I do?

Try uninstalling and re-installing the app, or restarting your device. If this does not work, please contact us on 01604 777700 or e-mail us on info@bainternational.com.