For over 25 years, B.A. International has been at the forefront of the handpiece repair business.
We have been providing handpiece repair and sales services to dental clinicians up and down the country whilst maintaining the highest quality at the lowest prices. To this day, we continue to work with dentists all over the UK to surpass expectations in what a repair company can offer.
B.A. International also has the longest serving expertise and experience in the dental handpiece repair field. With over 150 combined years in the dental handpiece repair industry, our manufacturer accredited engineers ensure you will get the best possible service in the industry.
What does our 13485:2016 accreditation mean for you?
EN ISO 13485:2016 professionalises the domain of medical device repair and alleviates any possible risk and exposure to your patients and yourself. As it is designed for regulatory compliance, we commit ourselves to the safety and quality of your devices with a thoroughly documented quality management system in accordance with medical device directives. Dental handpieces are medical devices – you can be certain they are repaired to the highest of standards with us.
24 hour turnaround service on dental handpiece repairs*
In-depth fault diagnostics
Restoration of handpieces to specification
Usage of premium ceramic bearings
Quality control
Factory trained technicians
We also offer
Additional small equipment repair service
Pick-up service for your small equipment items
Additional sales services
All-inclusive Total Care packages
Laser marking for your handpieces
Your benefits
EN ISO 13485 accreditation – total peace of mind for you
Fast turnaround and free advice
Warranties of up to 12 months on parts replaced
Frequently Asked Questions
How do I send my handpiece in for repair?
BA offers a free postage paid repair pack that you can use to safely send your handpieces to us. Simply contact us via phone or over the website or e-mail and we will send you some repair bags.
What do I need to fill in on the repair bag?
Please fill in details of your practice and as much information as you can about the handpiece and its fault. You may also provide us with a complimentary slip with the details and include it in the bag. Additionally, there are tick boxes where you can opt for an immediate repair, or for a free quotation. Most importantly, please don’t forget to fill out and sign the decontamination declaration on the back of the repair bag.
How much does it cost to repair my dental handpiece?
Costs will vary depending on the fault and the work needed to be done – our technicians will assess the fault upon receipt of your handpiece. We offer a free, no-obligation quote aswell.
How long does it take for my handpieces to be repaired?
Providing all necessary parts are in stock, we offer a 24 turnaround on handpiece repairs, subject to quotation approval.
What happens after I send my handpiece in for repair?
Usually your handpiece arrives with us within a few days. Once received, our technicians assess the fault and either call you with a quotation for work or carry out the repair immediately if you have requested us to do so.
Is there a delivery charge on repairs/devices returned?
Yes, there is a charge to return your handpieces (repaired or unrepaired) via courier to ensure a safe delivery back to you.
Do you repair small equipment products?
We repair many makes and models of small equipment products. If you are unsure about whether we repair your particular item, please send us an e-mail with the details of your product or give us a call.
How do I send my small equipment item in for repair?
We offer a pick-up service for your small equipment item. For £24+VAT, we will send a courier to pick up your item and bring it back to us for assessment, and redeliver after repair/request to be returned. All you need to do is make sure your item is well packaged in a box, so our courier can safely deliver it to us.
HANDPIECE REPAIR OFFER
Send in 3 repairs*, receive a free handpiece or curing light!
Free products to choose from: BA888 Midwest fitting fast handpiece // Optima V (BASE200) curing light. Print and download your voucher and send it in with your handpieces to qualify. Please choose your free product by ticking the appropriate box on the voucher.
*Valid on repairs over £100. Not applicable on handpiece repairs. Not valid in conjunction with other offers or discounts. T&Cs apply.
Small Equipment Trade-in Offer
Trade in your small equipment device and receive a discount towards a brand new unit. Have a look at the leaflet in the link below to see what units qualify and the discounts you can receive!
